Resource Strategic Facilitation

THE ROUTE TO MASTER FACILITATOR
STAGE ONE – DEVELOPING EFFECTIVE FACILITATION SKILLS

Objectives: To provide individuals with a range of techniques, models and process skills to enable them to make group working situations more productive. The workshop will examine:

Listening and Intervention Techniques

Process and Creative Thinking techniques

Learning how to apply the approach to situations

The Resource Model of Facilitation emphasises ‘task’ success and its dependence upon effective 'process', which requires facilitators members to have excellent creative thinking and process skills. Individuals will be introduced to and practice the use of a range of proven techniques and tools.

Designed for: Those who are seeking to make group and stakeholder interactions more effective and to enhance the productivity of any group's outputs.

Outcomes: As a result of participating in the Workshop they will be able to:

Identify how to make quality improvement and problem solving activities more productive

Use a range of creative thinking and process techniques at the appropriate time to improve the way in which a group is working together

The course will cover the use and application of the following tools and techniques and Process Skills including:

Four Level Model of Feedback
Summarise, Propose, Output (SPO)
Braindump and Clustering
Relative Importance Grid
Four Box model
Going Dotty
Fishbone
Analogy
Values Chain
Matrix Charting
Five Questions

Duration: Two days
Each delegate will receive a copy of the book: Facilitation – an Art, Skill, Science or All Three? and the manual: Facilitation – Models, Tools and Techniques for Effective Group Working.

Workshop Structure
The Workshop begins with an introduction to the underpinning theory and an explanation of the framework which guides the facilitator. Participants then learn to use some of the key facilitator skills and practice some techniques.

On Day two the participants practice some more techniques and then try them out in exercises and a 'real' topic (relevant to the business).

In this way the participants will have understood the rationale behind the theory, practiced using the techniques and tested their use in a pragmatic context.

The Workshop sets the scene for their use of the techniques and models as a Facilitator. Delegates are then invited to practice using the techniques back at work in preparation for Stage Three.

Cost:
The cost of participating in this learning experience is in two parts: the cost of the Programme and the accreditation (through the ILM)

Click here to go back to previous page