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Facilitation

THE JOURNEY TO MASTER FACILITATION APPLYING THE PROCESS ICEBERG® METHODOLOGY

We provide support to organisations going though change, though a series of workshops and a modular programme. These are designed to be linked to real-time projects or activities going on in the organisation just select one of the programmes below to get full details.  

STAGE ONE(Two days)  Creative Thinking & Process Skills Workshop

WHAT IT WILL COVER Training in a wide range of techniques including:

The theory of facilitation methods
The difference between Task and Process
Stages of Process Awareness
Levels of Uncertainty
4 Level Model of Feedback
Braindump and Clustering
Relative Importance
Decision Matrix
The Process Iceberg®
SCA
SPO
Four box model
Force Field Analysis
Essential and Desirable
Restatement
4 Box Model
Analogy

WHAT YOU WILL GET 1. CD ROM containing the Theory

2. CD ROM containing the Introductory Techniques and the trainers exercises
3. The Route to Master Facilitator plus Aide Memoire

4. Six months ‘on-line’ support

WHAT YOU WILL BE ABLE TO DO Use the techniques and others in the working environment

STAGE TWO (One day)  Knowing Myself .... Understanding others

WHAT IT WILL COVER Individual questionnaire based assessment and feedback on a range of profiles:
  • Myers Briggs™
  • Learning Styles
  • Belbin™

Practice session

WHAT YOU WILL GET 1. You own personal profiles against those skills and attributes required to be an effective facilitator.

2. CD ROM containing the Theory behind the Profiles

WHAT YOU WILL BE ABLE TO DO Recognise your own attributes and recognise how others respond and behave in situations

Apply different techniques and models to different personality types so as to enable them to participate fully.

STAGE THREE( Two + Two days )   
Iceberg® Facilitation  Applying the Techniques in ' real live ' situations

WHAT IT WILL COVER Training and use of
more techniques including
Resource Solve™
Use and application of the Contracting tool to contract with a group
Practice in identifying the need for intervention and the appropriate intervention
Use of the Process Iceberg® model
WHAT YOU WILL GET 1. Workbook
2. Facilitation Contracting Matrix
3. CD Rom containing the Process Iceberg® theory

and PowerPoint presentations
5.
Resource Solve™

WHAT YOU WILL BE ABLE TO DO Stage Three – Part One

Design and Facilitate groups in a number of situations using the tools and techniques

Stage Three – Part Two

Design and Facilitate a project or a simple change programme

STAGE FOUR (Two days+One day)  Iceberg®  Scenario Planning

WHAT IT WILL COVER Training and use of Use of the Strategic Change Iceberg
WHAT YOU WILL GET 1. Scenario Planning Workbook (containing OHTs)
2. CD ROM containing the theory behind Scenario Planning and PowerPoint presentations
WHAT YOU WILL BE ABLE TO DO Facilitate at the highest (strategic) level

Train other groups at Stage One

STAGE FIVE (Two days )  Iceberg® Master Trainer

WHAT IT WILL COVER Practice in training Facilitators up to Stage Three
WHAT YOU WILL GET Facilitation Training Manual (including exercises and OHTs)
Delegate's Workbook
WHAT YOU WILL BE ABLE TO DO Train others in facilitation – up to Stage Three level.

STAGE SIX  (Two days)   Iceberg® Facilitation Skills
for Exploring Personal change

WHAT IT WILL COVER Training and use of techniques and application of the contracting tool. Practice in identifying the level of intervention and the appropriate use of the Process Iceberg. Using repertory grid and relative importance among other techniques taken form the Mirror process
WHAT YOU WILL GET 1. Workbook
2. Contracting Model
3. PowerPoint presentation on floppy disc
4.. Aide Memoire
5. Access to Intranet of the Network of Change Masters
WHAT YOU WILL BE ABLE TO DO Counsel individuals in terms of change using the Individual Process Iceberg®