Acquiring the aptitude at an individual and corporate level is based in three
dimensions: Structure and framework; models and techniques; and skill, attributes and
knowledge.
Providing a Structure and Framework is key to the
successful adoption and implementation of facilitation. The Structure within the
organisation provides the robustness to ensure that facilitation can be enduring.
The Framework provides a mechanism within which everyone can understand what is
going on and knows how to apply facilitation to strategic, tactical and operational
issues.
Models and techniques are the building blocks of
facilitation. They provide the common tools, which makes the process coherent. It is
important that the organisation uses a common ‘language’ and that the concepts
are well understood.
Developing the Skills is essentially practical. To
building the skills base requires repetition and application of the techniques and models
in different situations and in increasing levels of uncertainty. Knowledge can be
acquired by reading, presentations, watching videos and multi-media programs. It is
essential that the concepts become internalised. In order to achieve this they need to be
worked with, modified and re-phrased
in the organisation's own language and applied to the organisation’s own issues/tasks
